# Stampeo

> Digital loyalty cards for Apple Wallet and Google Wallet. No app to download, no card to lose. Built for local businesses — bakeries, cafés, restaurants, hair salons, beauty institutes.

Stampeo is a SaaS platform that helps local businesses create and manage digital loyalty cards. Customers add their card to Apple Wallet or Google Wallet — no app download, no signup, no password. Employees scan QR codes to add stamps, and passes update live via push notifications delivered through the wallet.

## Positioning

- **Who it's for**: independent businesses that want a modern loyalty program without asking customers to download an app.
- **Problem it solves**: paper cards get lost or forgotten (~45% of paper-card holders don't present them); dedicated loyalty apps fail — 95% of users abandon a new app within a month.
- **How it's different**: the card lives in Apple Wallet / Google Wallet, which are already installed on every modern smartphone. Retention on wallet passes is above 90%. No app build, no app store, no account creation.
- **Languages**: French (default) and English.

## Key pages

### Core — French (default)
- [Homepage](https://stampeo.app): product overview and call to action.
- [Pricing](https://stampeo.app/pricing): Starter and Growth tiers, founding-partner offer.
- [About](https://stampeo.app/about): team, mission, story.
- [Contact](https://stampeo.app/contact): email, social, contact form.
- [Founding partner program](https://stampeo.app/programme-fondateur): lifetime founding-partner offer (closes 2026-05-19).
- [Terms of service](https://stampeo.app/terms)
- [Privacy policy](https://stampeo.app/privacy)

### Core — English
- [Homepage](https://stampeo.app/en)
- [Pricing](https://stampeo.app/en/pricing)
- [About](https://stampeo.app/en/about)
- [Contact](https://stampeo.app/en/contact)
- [Founding partner program](https://stampeo.app/en/founding-partner)
- [Terms of service](https://stampeo.app/en/terms)
- [Privacy policy](https://stampeo.app/en/privacy)

### Features — French
- [Design de carte](https://stampeo.app/features/design-de-carte): card design editor — colors, logo, stamp count, reward messaging.
- [Scanner mobile](https://stampeo.app/features/scanner-mobile): employee QR scanner app (iOS + Android) for adding stamps at the counter.
- [Notifications push](https://stampeo.app/features/notifications-push): wallet push notifications triggered at every stamp, reward, or customer return.
- [Analytiques](https://stampeo.app/features/analytiques): customer insights — retention, visit frequency, top customers.
- [Géolocalisation](https://stampeo.app/features/geolocalisation): surface the loyalty card on the lock screen when the customer is near the shop.
- [Campagnes promotionnelles](https://stampeo.app/features/campagnes-promotionnelles): targeted broadcasts — the SMS alternative with ~85% read-through.

### Features — English
- [Card design](https://stampeo.app/en/features/card-design)
- [Mobile scanner](https://stampeo.app/en/features/mobile-scanner)
- [Push notifications](https://stampeo.app/en/features/push-notifications)
- [Analytics](https://stampeo.app/en/features/analytics)
- [Geolocation](https://stampeo.app/en/features/geolocation)
- [Promotional campaigns](https://stampeo.app/en/features/promotional-campaigns)

### Blog — English
- [Blog index](https://stampeo.app/en/blog)
- [Apple Wallet Loyalty Card: Guide for Your Business](https://stampeo.app/en/blog/apple-wallet-loyalty-card)
- [Digital Loyalty Card for Small Business](https://stampeo.app/en/blog/digital-loyalty-card-small-business)
- [Digital Stamp Card: How It Works and Why It Beats Paper](https://stampeo.app/en/blog/digital-stamp-card)
- [Loyalty Card Without an App](https://stampeo.app/en/blog/loyalty-card-without-app)
- [Paper vs Digital Loyalty Cards: An Honest Comparison](https://stampeo.app/en/blog/paper-vs-digital-loyalty-card)

### Blog — French
- [Index du blog](https://stampeo.app/blog)
- [Apple Wallet carte de fidélité : guide commerce](https://stampeo.app/blog/apple-wallet-carte-fidelite)
- [Carte de fidélité pour boulangerie](https://stampeo.app/blog/carte-fidelite-boulangerie)
- [Carte de fidélité café](https://stampeo.app/blog/carte-fidelite-cafe)
- [Carte de fidélité dématérialisée](https://stampeo.app/blog/carte-fidelite-dematerialisee)
- [Carte de fidélité papier vs digitale](https://stampeo.app/blog/carte-fidelite-papier-vs-digitale)
- [Carte de fidélité restaurant](https://stampeo.app/blog/carte-fidelite-restaurant)
- [Carte de fidélité sans application](https://stampeo.app/blog/carte-fidelite-sans-application)
- [Carte de fidélité sans téléchargement](https://stampeo.app/blog/carte-fidelite-sans-telechargement)
- [Programme de fidélité institut de beauté et onglerie](https://stampeo.app/blog/fidelite-institut-beaute)
- [Google Wallet carte fidélité](https://stampeo.app/blog/google-wallet-carte-fidelite)
- [Guide complet carte de fidélité digitale](https://stampeo.app/blog/guide-carte-fidelite-digitale)
- [Programme de fidélité salon de coiffure](https://stampeo.app/blog/programme-fidelite-salon-coiffure)

## Product

### How it works
1. Business signs up and designs a card in the dashboard (colors, logo, stamp count, reward).
2. The business prints or displays a QR code at the counter.
3. Customers scan the QR code — the card is added to Apple Wallet / Google Wallet in about ten seconds. No app download, no account, no password.
4. Employees use the Stampeo scanner app (iOS / Android) to scan the customer's pass and add a stamp.
5. The pass updates live via push notification ("+1 stamp", "reward earned"). Customers see the updated card on their lock screen.
6. After N stamps, the customer earns a reward, claimed at the counter on their next visit.

### Loyalty mechanics
- **Stamps** (classic stamp card) or **points** (spend-based) — choose one per program on Growth and above.
- **Milestone rewards**: trigger a reward at arbitrary stamp counts (e.g. welcome bonus at 1, surprise gift at 5, main reward at 10). 3 custom milestones per program on Growth, unlimited on Pro.
- **Automatic notifications** on every stamp, milestone, and reward unlock — delivered through Apple Wallet / Google Wallet push, no app required.
- **Geofencing notifications** (Pro): surface the card on the lock screen when the customer is near the shop.

### Promotional campaigns (broadcasts) — Growth / Pro
Promotional campaigns are one-off push notifications sent straight to customers' Apple Wallet and Google Wallet — the marketing-channel alternative to SMS and email.

- **Reach**: broadcast to all loyalty-card holders, or segment.
- **Open rate**: ~85% (lock-screen banner), vs ~20% for email and ~35% click-through for SMS.
- **Cost**: included in the plan — €0 per message. No SMS carrier fees (€0.04–€0.10 per SMS in France).
- **Quotas**: Growth = 8 campaigns / month. Pro = unlimited.
- **Segmentation**:
  - Growth: basic (enrollment date).
  - Pro: advanced — by stamp count, last redemption, inactivity window, recent signups.
- **Scheduling** (Pro): pick a local send time with timezone awareness — Thursday 5pm, Saturday noon, etc. Growth sends immediately.
- **Bilingual delivery**: write EN and FR copy once; each customer receives the language their device is set to. Single send, not two.
- **Delivery transparency**: per-campaign breakdown showing Apple-delivered vs Google-delivered vs throttled vs uninstalled. No inflated rates.
- **Consent**: handled at pass install — no double opt-in flow like SMS / email.
- **Use cases**: flash promos, new-product launches, happy hours, seasonal offers, weekend openings, "first 30 buyers get a free pastry" style drops.
- **Page**: [/en/features/promotional-campaigns](https://stampeo.app/en/features/promotional-campaigns) (EN) · [/features/campagnes-promotionnelles](https://stampeo.app/features/campagnes-promotionnelles) (FR).

### Analytics — all plans; advanced on Growth / Pro
The dashboard answers the questions paper cards can't: who comes back, how often, what works.

**Starter (basic dashboard — every plan)**:
- Total registered customers.
- Scans this week / this month.
- Rewards claimed.
- Instant customer search by name or email with full visit history.
- Live activity feed (stamps, rewards, signups in real time).

**Growth (trends & retention layer)**:
- Scans per week with trend (e.g. "+23% WoW").
- Peak-hours heatmap (day × hour of the week) to spot slow periods and staffing needs.
- 30-day retention rate.
- Customer segments (New / Occasional / Regular / VIP).
- At-risk customers (inactive 30+ days) — surface before they churn.
- Most-active days of the week.
- Average time to complete a card, completion rate, post-reward return rate (did they start a second card).

**Pro (everything in Growth, plus)**:
- Per-location analytics (multi-location accounts).
- Employee scan tracking.
- Advanced segmentation (same filters that drive broadcast targeting).

- **Page**: [/en/features/analytics](https://stampeo.app/en/features/analytics) (EN) · [/features/analytiques](https://stampeo.app/features/analytiques) (FR).

### Integrations & platforms
- **Apple Wallet** (iOS, via signed .pkpass files and Apple Push Notification service).
- **Google Wallet** (Android).
- **Scanner app**: Expo / React Native, runs on any iPhone or Android device. Supports offline scanning.
- **Business dashboard**: web app, works on desktop and mobile.

### Team & multi-location
- Starter: 2 team members (owner + 1), single location, 1 active card template.
- Growth: unlimited team members, single location, 1 active card template (unlimited saved templates).
- Pro: unlimited team members, multi-location with per-location analytics, multiple active card templates.

### Compliance
- GDPR-compliant (data hosted in the EU, minimal customer data collected — typically just a phone number or email, never required).
- Customers can be anonymous: a loyalty card can work with nothing more than a device token.

## Pricing

Three tiers. Unlimited customers and unlimited scans on every plan. 30-day free trial, no credit card required.

- **Starter — €20 / month** (founding partner: €10 / month for life): 1 active card template, unlimited customers & scans, 2 team members (owner + 1), automatic push notifications (predefined text), basic dashboard & stats, email support.
- **Growth — €40 / month** (founding partner: €20 / month for life): everything in Starter, plus stamps or points (choose one), unlimited team members, custom notification messages, 8 broadcast campaigns per month, 3 custom milestones per program, basic segmentation (date-based), trends & analytics.
- **Pro — €60 / month**: everything in Growth, plus multiple active card templates, multi-location with per-location analytics, geofencing notifications, unlimited broadcast campaigns, advanced segmentation (by stamps, inactivity, redemptions), unlimited custom milestones, advanced analytics & retention, priority email support.

### Founding partner program (closes 2026-05-19)
Early customers can lock in 50% off Starter or Growth — for life. Details on [/programme-fondateur](https://stampeo.app/programme-fondateur) (FR) or [/founding-partner](https://stampeo.app/en/founding-partner) (EN). After 2026-05-19 the program closes — existing founding partners are grandfathered indefinitely.

## FAQ (condensed)

- **Is there a free trial?** Yes — 30-day free trial on every plan, no credit card required.
- **Can I switch plans?** Yes, at any time. Upgrades take effect immediately; downgrades at the end of the billing cycle.
- **Are there per-customer charges?** No. Every plan includes unlimited customers and unlimited scans.
- **Do customers need to download an app?** No. Apple Wallet and Google Wallet are pre-installed on every modern smartphone. Customers scan a QR code and the card is saved in about ten seconds.
- **What if a customer loses their phone?** Stamps are stored on the server, not only on the device. The customer restores the card on their new phone and keeps their progress.
- **Can customers cheat by adding their own stamps?** No. Only the business's scanner app can write stamps to a pass. Customers can't modify their own card.
- **Does it work offline?** Yes. The scanner app supports offline stamping, and installed passes stay accessible without a network connection.
- **Does it work on Android?** Yes, via Google Wallet. Stampeo auto-detects the device and serves the right format from a single QR code.
- **Stamps or points?** Either. Starter is stamps-only; Growth lets you pick stamps or points per program; Pro supports both and multiple programs in parallel.
- **How is this different from paper cards?** Paper cards get lost or forgotten; digital wallet passes stay on the phone, update live, and give the business real customer data (visit frequency, retention, top customers).
- **How is this different from a dedicated loyalty app?** Dedicated apps fail — 95% of users abandon a new app within a month. Wallet passes don't require a download, so adoption and retention are much higher.

## Machine-readable versions

Every page on stampeo.app supports markdown content negotiation.

- Send `Accept: text/markdown` to any eligible page URL to receive a markdown representation instead of HTML.
- Response headers include `Content-Type: text/markdown; charset=utf-8`, `Vary: accept` (to prevent cache poisoning), and `x-markdown-tokens: <estimated token count>`.
- Default browser requests (`Accept: text/html`) still return the full HTML page.
- AI content preferences are declared in [robots.txt](https://stampeo.app/robots.txt) via `Content-Signal: ai-train=yes, search=yes, ai-input=yes`.

## Languages

- French (default): https://stampeo.app
- English: https://stampeo.app/en

## Contact

- Email: contact@stampeo.app
- X / Twitter: https://x.com/stampeo_app
- LinkedIn: https://linkedin.com/company/stampeo
- Instagram: https://instagram.com/stampeo.app